About Us 💙

What is Ohouse?

Ohouse is a curated home store bringing the best of Korean home design to the US. We focus on thoughtful, everyday pieces that elevate how you live.

We’re also the #1 home living app and store in Korea, trusted by millions. You can read more in Forbes here.

How do you select your products?

We carefully curate our collection from our Korea store, focusing on bestsellers and high-quality pieces. Every item is selected for its design, functionality, and everyday usability.

Why is your selection more limited than the Korea store?

We focus on a curated assortment for the US market. Rather than a large catalog, we're prioritizing quality over quantity.

Shipping 📦

Where do you ship to?

We ship to the continental United States, Alaska, and Hawaii. Wherever home is, we'll get there.

How much does shipping cost?

Shipping is free. No minimums, no fine print.

How long does delivery take?

Orders are processed within 2–3 business days and typically arrive within 2–6 weeks. Good design is worth the wait.

Are duties included in the price?

Yes — the price you see is the price you pay. Duties are always included.

Returns 🔄

Can I cancel or exchange my order?

Once an order is placed, we're unable to accommodate cancellations or exchanges. We recommend reviewing your cart carefully before checkout.

What is your return policy?

We don't accept general returns, but if your item arrives defective or damaged, we'll make it right. Reach out within 14 days with photos and we'll take it from there.

What should I do if my item arrives damaged?

Email us at support.usa@ohouse.com within 14 days of delivery with photos of the damage. We'll handle it promptly.

Get in Touch ⭐

Are you responsible for lost or stolen packages?

Once a package is marked as delivered, it falls outside our responsibility. We recommend using a secure delivery address and checking with neighbors or building management if something seems off.

How can I contact customer support?

Reach us at support.usa@ohouse.com. We're here to help and will get back to you as soon as possible.